Join our team
- Processing telephone orders
- Processing email orders
- Compiling customer reports.
- Point of contact for all customer support needs, along with supporting internal departments.
- Answering emails in a timely professional manner.
- Maintaining and building rapport with customers, understanding their needs.
- Instigating solutions to help the customer, using negotiation skills where needed.
Management of your own daily workload to ensure maximum productivity and efficiency.
Supporting all internal departments.
- Organised and methodical approach to workload, with meticulous attention to detail.
- Effective communicator at all levels.
- Passion for delivering excellent customer service.
- Outstanding telephone manner and rapport building skills.
- Ability to work in a fast paced, team environment.
- Self-motivated, adapting positively to change.
- Excellent IT skills, ability to update and utilise the in-house computer system.
- Readily accepts responsibility.